NBAD balance Inquiry: PPC Inquiry 2026
Still using an old NBAD Ratibi prepaid card or salary card? National Bank of Abu Dhabi (NBAD) is now part of First Abu Dhabi Bank (FAB), but you can still check your NBAD Ratibi prepaid card balance online, at an ATM or by phone.
This guide covers every NBAD balance inquiry method that still works, explains what “PPC” means, and lists the correct helpline numbers.
NBAD Balance Inquiry: Online and Offline Methods
You can check an NBAD or FAB balance online or offline. Pick the method that suits your card:
Online Methods of NBAD Balance Inquiry
- Prepaid card (PPC) inquiry portal
- FAB Online Banking
- FAB Mobile app or the Payit app
Offline Methods of NBAD Balance Inquiry
- FAB ATMs
- NBAD Balance Inquiry via Customer Care Number
- Salary and transaction SMS alerts
NBAD Balance Inquiry via Official Website: Step-by-Step Guide
The NBAD balance PPC inquiry portal checks Ratibi and other prepaid cards. You do not need to register or log in:
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- Open the official prepaid card inquiry portal. \n\n\n\n
- Enter the last four digits of your card number. \n\n\n\n
- Enter the Card ID printed on your card. \n\n\n\n
- Type the CAPTCHA shown on the page. \n
Enter this information and click Go to view your current balance.
NBAD Balance Check via FAB Online Banking
The old NBAD online banking site has closed. Former NBAD customers now use FAB Online Banking:
- Go to the official FAB website and choose Login, then Personal Online Banking (UAE).
- First-time users register with their debit card or account details and create a username and password.
- Log in and open your account to see the balance and recent transactions.
FAB Online Banking is for bank accounts. For a Ratibi or other prepaid card, use the inquiry portal above or the Payit app.
NBAD Balance Inquiry Via Mobile App
The NBAD app has been replaced by the FAB Mobile app, available for Android, iOS and Huawei phones:
- Download the FAB mobile app from the App Store or Google Play.
- Log in with your FAB username and password. Former NBAD customers use their FAB login.
- Once logged in, your current balance should be readily displayed.
NBAD Bank Balance Inquiry Via Offline Methods
No internet? You can still check your balance at an ATM or by phone.
NBAD balance Inquiry Via ATM:
Locate any FAB or affiliate ATM; then insert your card, enter your card PIN, and choose Balance Inquiry.
NBAD Balance Inquiry Via Customer Care Number
- FAB contact centre (24/7): 600 52 5500, or +971 2 681 1511 from abroad
- Ratibi prepaid card helpline: 600 52 2298, or +971 2 499 6279 from abroad
Choose your language, follow the voice menu or ask for an agent, and verify your identity. The agent can tell you your balance and help with a blocked card.
Salary and Transaction SMS Alerts
Ratibi and other prepaid cards send an SMS to your registered mobile number when your salary is credited and after each purchase or withdrawal, so you always see your latest balance without checking manually. If you stop getting these messages, your mobile number may need updating through your employer.
What Does PPC Mean in NBAD PPC Inquiry?
In NBAD PPC inquiry, PPC simply means Prepaid Card. The official balance portal is called the PPC inquiry page (ppc.magnati.com/ppc-inquiry) because it checks prepaid cards such as the Ratibi salary card. Magnati is FAB’s payments company that runs these cards.
So a “PPC salary inquiry” is just a balance check on a prepaid salary card. Use the portal steps above with the last four digits of your card and your Card ID.
Is my old NBAD card still valid?
NBAD merged with First Gulf Bank in 2017 to form First Abu Dhabi Bank (FAB). Valid cards and accounts were moved to FAB, and expired NBAD cards were replaced with FAB cards. If your card still shows the NBAD name and has not expired, it keeps working, and you check its balance the same way.
Role of FAB (NBAD) other than Balance Inquiry
FAB offers a variety of services other than the balance inquiry. You can use their online portal or mobile app for several purposes, some of these are:
- Transfer the funds between the accounts
- Pay bill
- Manage passwords
- View transaction history
- Contact customer service.
FAQs
How do I check my NBAD balance PPC salary?
For a prepaid salary card, open the PPC inquiry portal (ppc.magnati.com/ppc-inquiry) and enter the last four digits of your card, your Card ID and the CAPTCHA. You can also check at any FAB ATM.
How do I check my FAB salary balance?
You can check FAB’s salary balance using different methods, including the online portal mobile app, and phone banking.
How do I get my salary statement from FAB?
Open the First Abu Dhabi Bank mobile app. Then login to this app, scroll to find the bank statement and choose your statement.
What does balance inquiry mean?
Balance inquiry allows you to Check your balance and lets you see how much money you have in different accounts you might have.
How do I check my FAB account?
First, download the FAB mobile app from your Play Store, then log in to the ID by entering the required info, enter your PIN code to log in, and then check your account.
Conclusion
NBAD is now part of FAB, but an NBAD balance inquiry is still easy. Prepaid and Ratibi cardholders can use the PPC inquiry portal, a FAB ATM or the Payit app, while bank account holders use FAB Online Banking or the FAB Mobile app.
If something does not work, call FAB on 600 52 5500 or the Ratibi helpline on 600 52 2298.
